returns

Would you like to return an item?
Did you order from us, but the product didn't meet your expectations or the item arrived damaged? No problem – we'll help!

Easier returns, completely paperless
You can easily process your return or exchange via our online returns portal. Simply enter your order number and email address, and you're good to go. Click here to access the returns portal: https://restashclo.com/apps/returns?

Our return policy
You can return unworn items within 14 days. Once we receive your return, you'll receive an email confirmation. After a brief inspection, we'll refund the purchase price (minus the return shipping fee*) – using the same payment method you used for the purchase, of course. Processing may take up to seven days. Further details can be found in our return policy.

*Return fee:
For returns from Germany: 5,90€
For returns from Austria: 10,90€
For Returns from Switzerland: 19,90€

What you should pay attention to
Please return the items in their original condition and packaging—don't forget the label! Heavily worn, damaged, or washed items cannot be refunded or exchanged.

Returns from abroad
You can also register returns from abroad through our portal. We do not provide a return label for this. Please bear the shipping costs yourself.

Still questions?
Then please send us an email to: support@restashclo.com We will help you quickly!