Privacy policy

1) Introduction and Contact Details of the Controller

1.1
We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data means any data by which you can be personally identified.

1.2
The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Restash 94 GmbH & Co. KG, Fockestraße 3, 35394 Gießen, Germany, Tel.: +49 15142072534, e-mail: support@restashclo.com. The controller for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website

2.1
When you use our website purely for informational purposes, i.e. when you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to the page server (so-called “server log files”). When you access our website, we collect the following data, which are technically necessary for us to display the website to you:

Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/referrer from which you arrived at the page
Browser used
Operating system used
IP address used (where applicable, in anonymized form)

Processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. There is no disclosure or other use of the data. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.

2.2
For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser’s address bar.

3) Hosting & Content Delivery Network

3.1 Shopify

For hosting our website and displaying the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”).

Data are also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.

All data collected on our website are processed on the provider’s servers. We have concluded a data processing agreement with the provider which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

3.2 Cloudflare

We use a content delivery network from the following provider: Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA.

This service enables us to deliver large media files such as graphics, page content, or scripts more quickly via a network of regionally distributed servers. Processing is carried out in order to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6(1)(f) GDPR. We have concluded a data processing agreement with the provider which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-U.S. Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted after you close the browser (so-called “session cookies”), while others remain on your end device for a longer period and enable the saving of page settings (so-called “persistent cookies”). In the latter case, you can find the storage duration in the overview of your web browser’s cookie settings.

If personal data are also processed through individual cookies we use, processing is carried out either pursuant to Art. 6(1)(b) GDPR for the performance of a contract, pursuant to Art. 6(1)(a) GDPR in the case of consent given, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website as well as a customer-friendly and effective website design.

You can set your browser to inform you about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally.

Please note that if cookies are not accepted, the functionality of our website may be restricted.

5) Contacting Us

In the context of contacting us (e.g. via contact form or e-mail), personal data are processed—exclusively for the purpose of handling and responding to your request and only to the extent necessary for this purpose.

The legal basis for processing these data is our legitimate interest in responding to your request pursuant to Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

6) Use of Customer Data for Direct Advertising

6.1 Subscribing to Our E-Mail Newsletter

If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information required to receive the newsletter is your e-mail address. The provision of further data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure for newsletter dispatch, which ensures that you will only receive a newsletter after you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the specified e-mail address.

By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. In doing so, we store your IP address as entered by your Internet service provider (ISP), as well as the date and time of registration, in order to be able to trace potential misuse of your e-mail address at a later time. The data collected by us when you register for the newsletter will be used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller named at the outset. After you have unsubscribed, your e-mail address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is legally permitted and about which we inform you in this declaration.

6.2 Dispatch of the E-Mail Newsletter to Existing Customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by e-mail. For this purpose, we do not need to obtain separate consent from you pursuant to § 7(3) UWG (German Act Against Unfair Competition). Data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising pursuant to Art. 6(1)(f) GDPR. If you initially objected to the use of your e-mail address for this purpose, we will not send e-mails.

You are entitled to object at any time to the use of your e-mail address for the aforementioned advertising purpose with effect for the future by notifying the controller named at the outset. You will only incur transmission costs according to basic rates. After receiving your objection, the use of your e-mail address for advertising purposes will be stopped immediately.

6.3 Shopping Cart Reminders by E-Mail

If you abandon your purchase with us before completing the order, you have the option of receiving a one-time reminder of the contents of your virtual shopping cart by e-mail.

The only mandatory information required for sending this reminder is your e-mail address. The provision of further data is voluntary and may be used to address you personally. For e-mail dispatch, we use the so-called double opt-in procedure, which ensures that you will only receive a notification after you have expressly confirmed your consent to receive the notification by clicking on a verification link sent to the specified e-mail address.

By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR for sending a shopping cart reminder. In this context, we store your IP address as entered by your Internet service provider (ISP), as well as the date and time of registration, in order to be able to trace potential misuse of your e-mail address at a later time. The data collected by us when registering for our e-mail notification service will be used strictly for the intended purpose.

You can unsubscribe from shopping cart reminders at any time by sending a corresponding message to the controller named at the outset. After you have unsubscribed, your e-mail address will be immediately deleted from our distribution list for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is legally permitted and about which we inform you in this declaration.

7) Data Processing for Order Handling

7.1
To the extent necessary for contract processing for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution pursuant to Art. 6(1)(b) GDPR.

If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we will process the contact data you provided when placing the order to inform you personally within the scope of our statutory information obligations pursuant to Art. 6(1)(c) GDPR. Your contact data will be used for notifications about updates owed by us and will be processed by us only to the extent necessary for the respective information.

For the processing of your order, we also work with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

7.2 DHL Fulfillment

For order processing we use the following provider: DHL Home Delivery GmbH, Sträßchensweg 10, 53113 Bonn, Germany.

Name, address and, where applicable, other personal data will be transmitted to the provider exclusively for the purpose of processing the online order pursuant to Art. 6(1)(b) GDPR. Data will only be transferred to the extent that this is actually necessary for processing the order.

7.3 FFN Connect

For order processing we use the following provider: FFN Connect GmbH, Oberauer Straße 28, 01689 Niederau, Germany.

7.4 EasyReturns

For the registration and organization of returns, we use an application from the following provider: 247APPS UG (haftungsbeschränkt), In der Goldgrube 28, 56073 Koblenz, Germany.

Via an input form, customers can, by entering their e-mail address and order number, retrieve their order, register eligible items for return and—by providing their name and address—immediately generate and download a return label.

Processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the efficient organization of our business processes and in customer-friendly contract management.

We have concluded a data processing agreement with the provider which protects our site visitors’ data and prohibits disclosure to third parties.

7.5 Post & DHL Versand (official)

To prepare the shipment, we use the services of the following provider: Deutsche Post DHL Research And Innovation GmbH, Kurt-Schumacher-Str. 1, 53113 Bonn, Germany. Pursuant to Art. 6(1)(b) GDPR, we transmit digital shipping labels with your delivery information exclusively for the purpose of processing your online order from our order processing system to the provider, which then forwards them to our local printers to enable printing. Data are transferred only to the extent that this is actually necessary for processing.

7.6 Transfer of Personal Data to Shipping Service Providers

Deutsche Post
Transport service provider used: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany.
We will transfer your e-mail address and/or telephone number to the provider before the delivery of the goods for the purpose of coordinating a delivery date and/or delivery notification pursuant to Art. 6(1)(a) GDPR, provided you have given your express consent during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6(1)(b) GDPR, we will only transfer the recipient’s name and the delivery address to the provider. The transfer will only take place to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or a delivery notification is not possible.
Consent can be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.
DHL
Transport service provider used: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany.
Processing as described above.
DHL Express Austria
Transport service provider used: DHL Express (Austria) GmbH, Am Europlatz 2 (Objekt G), 1120 Vienna, Austria.
Processing as described above.
Österreichische Post
Transport service provider used: Österreichische Post Aktiengesellschaft, Rochusplatz 1, 1030 Vienna, Austria.
Processing as described above.
Post CH
Transport service provider used: Post CH (Swiss Post AG, Switzerland, Wankdorfallee 4, 3030 Bern).
We will transfer your e-mail address and/or telephone number prior to the delivery of the goods for the purpose of coordinating a delivery date and/or delivery notification to the provider, provided you have given your express consent during the ordering process. Otherwise, for the purpose of delivery, we will only transfer the recipient’s name and the delivery address to the provider. The transfer will only take place to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or a delivery notification is not possible.
Consent can be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.

For data transfers to the provider’s location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

7.7 Use of Payment Service Providers (Payment Services)

Apple Pay
If you choose the “Apple Pay” payment method of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment is processed via the “Apple Pay” function of your device operating with iOS, watchOS or macOS by charging a payment card stored in “Apple Pay.” Apple Pay uses security features integrated into your device’s hardware and software to protect your transactions. To authorize a payment, you must therefore enter a code you defined beforehand and verify using the “Face ID” or “Touch ID” function of your device.
For the purpose of payment processing, the information you provide during the ordering process, together with information about your order, is transmitted to Apple in encrypted form. Apple then re-encrypts this data with a developer-specific key before transmitting the data to the payment service provider of the payment card stored in Apple Pay to process the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the payment’s success.
If personal data are processed in the transmissions described, processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.
Apple stores anonymized transaction data, including the approximate purchase amount, the approximate date and time and whether the transaction was successfully completed. Anonymization completely excludes the possibility of personal identification. Apple uses the anonymized data to improve “Apple Pay” and other Apple products and services.
If you use Apple Pay on the iPhone or Apple Watch to complete a purchase you made via Safari on the Mac, the Mac and the authorization device communicate via an encrypted channel on Apple servers. Apple does not process or store this information in a form that can identify you personally. You can disable the ability to use Apple Pay on your Mac in the settings of your iPhone. Go to “Wallet & Apple Pay” and disable “Allow payments on Mac.”
Further privacy information on Apple Pay can be found at: https://support.apple.com/en-us/HT203027
Google Pay
If you choose the “Google Pay” payment method of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), payment is processed via the “Google Pay” application of your mobile device (running at least Android 4.4 “KitKat” and equipped with NFC functionality) by charging a payment card stored in Google Pay or a payment system verified there (e.g. PayPal). To authorize a payment via Google Pay exceeding €25, your mobile device must first be unlocked by the verification measure set up (e.g. facial recognition, password, fingerprint, or pattern).
For the purpose of payment processing, the information you provide during the order process together with information about your order is transmitted to Google. Google then transmits the payment information stored in Google Pay in the form of a unique transaction number to the originating website to verify a successful payment. This transaction number does not contain any information on the real payment data of your payment methods stored in Google Pay; rather, it is created and transmitted as a one-time valid numerical token. In all Google Pay transactions, Google acts only as an intermediary to process the payment. The transaction is carried out exclusively in the relationship between the user and the originating website by charging the payment method stored in Google Pay.
If personal data are processed in the transmissions described, processing is carried out exclusively for the purpose of payment processing pursuant to Art. 6(1)(b) GDPR.
Google reserves the right to collect, store and evaluate certain transaction-specific information for each Google Pay transaction. This includes the date, time and amount of the transaction, merchant location and description, a description of the goods or services provided by the merchant, photos you attach to the transaction, the name and e-mail address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction. According to Google, this processing is carried out solely pursuant to Art. 6(1)(f) GDPR on the basis of the legitimate interest in proper accounting, verification of transaction data and optimization and maintenance of the functionality of the Google Pay service.
Google also reserves the right to merge the processed transaction data with further information collected and stored when using other Google services.
Google Pay Terms of Use: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de (German)
Privacy Notice: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de (German)
Klarna
One or more online payment methods from the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden.
If you select a payment method from the provider where you pay in advance (such as credit card), your payment data provided during the ordering process (including name, address, bank and card information, currency and transaction number) as well as information about the content of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. The transfer of your data is carried out solely for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
If you select a payment method where the provider advances funds (such as invoice or installment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, phone number, and, if applicable, data for an alternative payment method).
To safeguard our legitimate interest in determining our customers’ creditworthiness, these data are forwarded by us to the provider pursuant to Art. 6(1)(f) GDPR for the purpose of a credit check. The provider checks, based on the personal data you provide and other data (such as shopping cart, invoice amount, order history, payment experiences), whether the payment option you selected can be granted with regard to payment and/or bad debt risks.
For the decision within the scope of the application check, identity and creditworthiness information from the following credit agencies may also be included pursuant to Art. 6(1)(f) GDPR:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report may contain probability values (so-called score values). Where score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data are included in the calculation of the score values.
You may object to this processing of your data at any time by notifying us or the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
PayPal
One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg.
If you select a payment method of the provider where you pay in advance, your payment data provided during the ordering process (including name, address, bank and card information, currency and transaction number) as well as information about the content of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. The transfer of your data is carried out solely for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
If you select a payment method where we advance funds, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, e-mail address, phone number, and, if applicable, data for an alternative payment method).
To safeguard our legitimate interest in determining your creditworthiness in such cases, these data are forwarded by us to the provider pursuant to Art. 6(1)(f) GDPR for the purpose of a credit check. The provider checks, based on the personal data you provide and other data (such as shopping cart, invoice amount, order history, payment experiences), whether the payment option you selected can be granted with regard to payment and/or bad debt risks.
The credit report may contain probability values (so-called score values). Where score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data are included in the calculation of the score values.
You may object to this processing of your data at any time by notifying us or the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
PayPal Checkout
This website uses PayPal Checkout, an online payment system from PayPal which consists of PayPal’s own payment methods and local third-party payment methods.
When paying via PayPal, credit card via PayPal, direct debit via PayPal or—if offered—“Pay Later” via PayPal, we forward your payment data in the course of payment processing to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (“PayPal”). The data transfer is carried out pursuant to Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.
For the payment methods “credit card via PayPal,” “direct debit via PayPal” or—if offered—“Pay Later via PayPal,” PayPal reserves the right to conduct a credit check. For this purpose, your payment data may be forwarded to credit agencies by PayPal pursuant to Art. 6(1)(f) GDPR on the basis of PayPal’s legitimate interest in determining your creditworthiness. The result of the credit check with regard to the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Where score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, but not exclusively, address data are included in the calculation of the score values. You may object to this processing of your data at any time by notifying PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
If the PayPal payment method “Invoice Purchase” is available and selected, your payment data will first be transmitted to PayPal for payment preparation, whereupon PayPal will forward them to Ratepay GmbH, Franklinstraße 28–29, 10587 Berlin (“Ratepay”) for payment processing. The legal basis is Art. 6(1)(b) GDPR in each case. In this case, Ratepay will carry out an identity and credit check in its own name to determine creditworthiness and will forward your payment data to credit agencies pursuant to Art. 6(1)(f) GDPR on the basis of the legitimate interest in determining creditworthiness. A list of the credit agencies used by Ratepay can be found here: https://www.ratepay.com/legal-payment-creditagencies/
When using a local third-party payment method, your payment data are first transmitted to PayPal pursuant to Art. 6(1)(b) GDPR for payment preparation. Depending on your selection of an available local payment method, PayPal then transmits your payment data to the respective provider pursuant to Art. 6(1)(b) GDPR to carry out the payment:
• Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
• Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
• iDeal (Currence Holding BV, Beethovenstraat 300, Amsterdam, Netherlands)
• bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
• blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
• eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria)
• MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
• Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)
Further privacy information can be found in PayPal’s Privacy Policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Shopify Payments
One or more online payment methods from the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland.
If you select a payment method from the provider where you pay in advance (such as credit card), your payment data provided during the ordering process (including name, address, bank and card information, currency and transaction number) as well as information about the content of your order will be transmitted to the provider pursuant to Art. 6(1)(b) GDPR. The transfer of your data is carried out solely for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

8) Web Analytics Services

8.1 Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables analysis of your use of our website.

By default, when visiting the website, cookies are set by Google (Universal) Analytics, which are stored as small text modules on your end device and collect certain information. The scope of this information also includes your IP address, which is, however, shortened by Google by the last digits in order to exclude a direct personal reference.

The information is transferred to Google’s servers and further processed there. Transfers to Google LLC with its registered office in the USA are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide us with other services relating to website usage and internet usage. The IP address transmitted by your browser within the scope of Google Analytics and shortened will not be merged with other data from Google. Data collected in the course of using Google (Universal) Analytics are stored for two months and then deleted.

All processing described above, in particular the setting of cookies on the end device used, only takes place if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. Without your consent, the use of Google (Universal) Analytics will be omitted during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the “cookie consent tool” provided on the website.

We have concluded a data processing agreement with Google which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

Further legal information on Google (Universal) Analytics can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and https://policies.google.com/technologies/partner-sites

Demographic Characteristics
Google (Universal) Analytics uses the special “demographic characteristics” function and can create statistics that make statements about the age, gender and interests of site visitors. This is done through the analysis of advertising and information from third-party providers. In this way, target groups for marketing activities can be identified. The collected data cannot be assigned to a specific person and are deleted after a storage period of two months.

Google Signals
As an extension to Google (Universal) Analytics, Google Signals can be used on this website to create cross-device reports. If you have activated personalized advertising and your devices are linked to your Google account, Google can—subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR—analyze your usage behavior across devices and create database models, including for cross-device conversions. We do not receive personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the “Personalized Ads” function in your Google account settings. Follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found here: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google (Universal) Analytics, the “UserIDs” function can be used on this website. If you have consented to the use of Google (Universal) Analytics pursuant to Art. 6(1)(a) GDPR, created an account on this website and log in on different devices with this account, your activities, including conversions, can be analyzed across devices.

8.2 Google Analytics 4

This website uses Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables analysis of your use of our website.

By default, when visiting the website, cookies are set by Google Analytics 4, which are stored as small text modules on your end device and collect certain information. The scope of this information also includes your IP address, which is, however, shortened by Google by the last digits in order to exclude a direct personal reference.

The information is transferred to Google’s servers and further processed there. Transfers to Google LLC with its registered office in the USA are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide us with other services relating to website usage and internet usage. The IP address transmitted by your browser within the scope of Google Analytics and shortened will not be merged with other data from Google. Data collected in the course of using Google Analytics 4 are stored for two months and then deleted.

All processing described above, in particular the setting of cookies on the end device used, only takes place if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. Without your consent, the use of Google Analytics 4 will be omitted during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the “cookie consent tool” provided on the website.

We have concluded a data processing agreement with Google which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and https://policies.google.com/technologies/partner-sites

Demographic Characteristics
Google Analytics 4 uses the special “demographic characteristics” function and can create statistics that make statements about the age, gender and interests of site visitors. This is done through the analysis of advertising and information from third-party providers. In this way, target groups for marketing activities can be identified. The collected data cannot be assigned to a specific person and are deleted after a storage period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals can be used on this website to create cross-device reports. If you have activated personalized advertising and your devices are linked to your Google account, Google can—subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR—analyze your usage behavior across devices and create database models, including for cross-device conversions. We do not receive personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the “Personalized Ads” function in your Google account settings. Follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found here: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the “UserIDs” function can be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6(1)(a) GDPR, created an account on this website and log in on different devices with this account, your activities, including conversions, can be analyzed across devices.

8.3 Google Optimize

This website uses “Google Optimize,” a service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Based on Google Analytics, the service enables a statistical evaluation of the use of new functions and content of the website by serving test variants to certain user groups. In the interest of improving the attractiveness of our presence, it can thus be tracked which variants are preferred by users.

Google Optimize uses cookies, i.e. small text files that are stored on your end device and enable an analysis of your use of a website. The information collected by cookies about your use of the website is generally transmitted to a server of Google and stored and processed there. This may also involve a transfer of information to the servers of Google LLC based in the USA and further processing of the information there.

All processing described above, in particular the setting of cookies for storing and reading information on the end device you use to access the website, will only take place if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. Without your consent, the use of Google Optimize during your use of the website will be omitted. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service via the “cookie consent tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

8.4 Google Tag Manager

This website uses the “Google Tag Manager,” a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).

Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analytics services, and calibrating, controlling and conditioning them via a unified user interface. Google Tag Manager itself does not store or read information on user end devices. Nor does the service perform independent data analyses. However, when the page is accessed, your IP address is transmitted to Google and may be stored there. A transfer to servers of Google LLC in the USA is also possible.

This processing is only carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. Without such consent, the use of Google Tag Manager during your visit to the site will be omitted. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “cookie consent tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

Further legal information on Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

8.5 Shopify Analytics

This website uses the web analytics service of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Data are also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada.

With the aid of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the end device used such as the IP address and browser information, in order to evaluate them for statistical analyses of usage behavior on our website and to create pseudonymized usage profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heatmaps) which show the duration of page visits as well as interactions with page content (e.g. text entries, scrolling, clicks and mouse-overs). Pseudonymization generally excludes a direct personal reference. There is no merging with clear data collected about you in other ways.

All processing described above, in particular the reading or storing of information on the end device used, is only carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.

We have concluded a data processing agreement with the provider which protects our site visitors’ data and prohibits disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

9) Retargeting/Remarketing and Conversion Tracking

9.1 Meta Pixel

Within our online offering, we use the “Meta Pixel” service from the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”).

If a user clicks on an advertisement we have placed on Facebook and/or Instagram, the URL of our linked page is extended by a parameter with the help of “Meta Pixel.” After redirection, this URL parameter is written into the user’s browser via a cookie that our linked page sets.

This enables Meta, on the one hand, to determine visitors to our online offering as a target group for displaying advertisements (so-called “ads”). Accordingly, we use the service to show the Facebook and/or Instagram ads we have placed only to those users who have also shown an interest in our online offering or who exhibit certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) which we transmit to Meta (so-called “Custom Audiences”).

On the other hand, the “Meta Pixel” can be used to track whether users are redirected to our website after clicking on an advertisement and which actions they perform there (so-called “conversion tracking”).

The data collected are anonymous to us, i.e. they do not provide us with any conclusions about the identity of users. However, the data are stored and processed by Meta so that a connection to the respective user profile is possible and Meta can use the data for its own advertising purposes.

All processing described above, in particular the setting of cookies for reading information on the end device used, is only carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

The information generated by Meta is generally transmitted to a server of Meta and stored there; in this context, it may also be transferred to servers of Meta Platforms Inc. in the USA.

9.2 Google Ads Remarketing

This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

For this purpose, Google sets a cookie in the browser of your end device which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit. Further data processing only takes place if you have consented to Google linking your web and app browsing history to your Google account and to Google using information from your Google account to personalize ads you view on the web. If, in this case, you are logged into Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form target groups. In the context of using Google Ads Remarketing, personal data may also be transferred to the servers of Google LLC in the USA.

All processing described above, in particular the setting of cookies for reading information on the end device used, is only carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. Without this consent, the use of retargeting technology during your visit to the site is omitted.

You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “cookie consent tool” provided on the website.

Details on the processing initiated by Google and on Google’s handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

9.3 Google Ads Conversion Tracking

We use the Google Ads offering to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google AdWords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the interest of showing you advertisements that are of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on a Google-served Ads ad. Cookies are small text files that are stored on your end device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained with the help of the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can personally identify users.

In the context of using Google Ads, personal data may also be transferred to the servers of Google LLC in the USA.

Details on the processing initiated by Google Ads Conversion Tracking and on Google’s handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de

To address users whose data we have received in the context of business or business-like relationships in an even more interest-based manner, we use a customer match function within Google Ads. For this purpose, we transmit one or more files with aggregated customer data (primarily e-mail addresses and phone numbers) to Google electronically. Google does not gain access to clear data, but encrypts the information in the customer files automatically in the course of the transmission process using a special algorithm. The encrypted information can then only be used by Google to match it to existing Google accounts that the data subjects have set up. This allows personalized advertising to be served across all Google services linked to the respective Google account.

The transfer of customer data to Google is carried out exclusively if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke this consent at any time with effect for the future. Further information on Google’s data protection measures with regard to the customer match function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182 Google’s privacy policy is available here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

9.4 Google Ads Conversion Tracking Without Cookies

This website uses Google Ads Conversion Tracking exclusively without the use of cookies, which means that the service does not set cookies on your end device at any time.

Instead, your browser’s local storage is used to store an individual ID assigned by Google, which enables an analysis of your use of the website. Certain user information is processed via the ID.

The ID is set when a user clicks on a Google-served Ads ad. If the user visits certain pages of this website, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie (ID). Cookies cannot therefore be tracked across the websites of Google Ads customers. The information thus obtained is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag.

However, they do not receive any information that can personally identify users. In the context of using Google Ads, personal data may also be transferred to the servers of Google LLC in the USA. Details on the processing initiated by Google Ads Conversion Tracking and on Google’s handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Where the information collected has a personal reference, processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the statistical evaluation of the success of our advertising campaigns. Google’s privacy policy is available here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

9.5 Google Ads Conversion Tracking

This website uses the online advertising program “Google Ads” and, within Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use the Google Ads offering to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google AdWords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We pursue the interest of showing you advertisements that are of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

Details on the processing initiated by Google Ads Conversion Tracking and on Google’s handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies. Google’s privacy policy is available here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

9.6 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform operated by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“GMP”).

GMP uses cookies to serve ads that are relevant for users, to improve reports on campaign performance or to prevent a user from seeing the same ads more than once. Using a cookie ID, Google records which ads are served in which browser and can thus prevent them from being displayed more than once. In addition, GMP can record so-called conversions with cookie IDs that have a reference to ad requests. This is the case, for example, when a user sees a GMP ad and later visits the advertiser’s website using the same browser and makes a purchase via this website. According to Google, GMP cookies do not contain any personal information. Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server.

We have no influence on the scope and further use of the data collected by the use of this tool by Google and therefore inform you according to our state of knowledge as follows: Through the integration of GMP, Google receives the information that you have called up the corresponding part of our internet presence or clicked on an ad of ours. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or are not logged in, there is a possibility that the provider will learn your IP address and store it. In the context of using GMP, personal data may also be transferred to the servers of Google LLC in the USA.

GMP by Google privacy policy: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

9.7 TikTok Pixel

This website uses the conversion tracking technology of the following provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.

If you have arrived on our website from an advertisement on the provider’s domain, the success of the advertisement can be tracked using cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests).

For this purpose, certain end device and browser information, including possibly your IP address, are read via the tracking technology in order to record and evaluate user actions defined by us (e.g. completed transactions, leads, searches on the website, views of product pages). This enables the creation of statistics on usage behavior on our website after redirection from an advertisement, which serve to optimize our offering.

We have concluded a data processing agreement with the provider which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

10) Site Functionality

10.1 – Best Currency Converter

This website uses the “Best Currency Converter” service of Grizzly Apps SRL, Str. Muresului Nr. 7 Bloc E23, Scara B, Apartament 15, Brasov, Romania (“Best Currency Converter”). Based on our legitimate interest in displaying prices in the local currency of your location, Best Currency Converter collects and evaluates your IP address pursuant to Art. 6(1)(f) GDPR to adapt price displays on the website to your location. The IP address is not stored permanently. In addition, after the first currency adjustment, Best Currency Converter sets a functional cookie in the browser of your end device to store the currency setting for the duration of a session. After the end of this session, the cookie is automatically deleted.

10.2 Google Maps API

To enable real-time checking for input errors in certain entries in the address form of the order process in our web shop, we use services from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Data may also be transferred to: Google LLC, USA.

The provider validates the address entered, verifies the spelling and completes any missing data. If addresses are not clear, correct alternative suggestions are displayed. For this purpose, the address data you enter are transmitted to the provider, stored and evaluated there.

This processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in the proper capture of correct customer address data for the conscientious fulfillment of our contractual delivery obligations and to prevent problems in contract execution.

The provider processes the data concerned separately and does not merge them with other data sets, and deletes them as soon as their status or correctness has been confirmed, but no later than after 30 days.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/

10.3 Google Web Fonts

This site uses so-called web fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

When you call up a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly and establishes a direct connection to the provider’s servers. Certain browser information, including your IP address, is transmitted to the provider in this process. Data may also be transferred to: Google LLC, USA.

The processing of personal data in the course of establishing the connection with the provider of the fonts is only carried out if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the “cookie consent tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/de/privacy/

11) Tools and Miscellaneous

Cookie Consent Tool

This website uses a so-called “cookie consent tool” to obtain effective user consents for cookies requiring consent and cookie-based applications. The “cookie consent tool” is displayed to users upon page access in the form of an interactive user interface on which consents for certain cookies and/or cookie-based applications can be given by ticking boxes. By using the tool, all cookies/services requiring consent are only loaded if the respective user has given the corresponding consents by ticking the boxes. This ensures that such cookies are set on the user’s respective end device only in the case of consent.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data are generally not processed in this context.

If, in individual cases, personal data (such as the IP address) are processed for the purpose of storing, assigning or logging cookie settings, such processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in lawful, user-specific and user-friendly consent management for cookies and thus in a lawful design of our online presence.

Further legal basis for processing is Art. 6(1)(c) GDPR. As controllers, we are under the legal obligation to make the use of technically non-necessary cookies dependent on the respective user consent.

Where required, we have concluded a data processing agreement with the provider which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

Further information on the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

12) Rights of the Data Subject

12.1
The applicable data protection law grants you the following rights against the controller with regard to the processing of your personal data (rights of access and intervention), whereby reference is made to the stated legal basis for the respective prerequisites for exercising these rights:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to be informed pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7(3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

12.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. FURTHER PROCESSING IS RESERVED, HOWEVER, IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

13) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the processing purpose and—where applicable—also by the respective statutory retention period (e.g. retention periods under commercial and tax law).

In the case of processing personal data on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data concerned will be stored until you revoke your consent.

Where statutory retention periods exist for data processed within the scope of contractual or quasi-contractual obligations on the basis of Art. 6(1)(b) GDPR, these data will be routinely deleted after the retention periods have expired, provided they are no longer required for the performance of the contract or the initiation of a contract and/or there is no legitimate interest on our part in continued storage.

In the case of processing personal data on the basis of Art. 6(1)(f) GDPR, such data will be stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

In the case of processing personal data for direct advertising purposes on the basis of Art. 6(1)(f) GDPR, such data will be stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

Unless otherwise stated in the other information of this declaration regarding specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

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Privacy policy

1) Introduction and Contact Details of the Controller

2) Data Collection When Visiting Our Website

3) Hosting & Content Delivery Network

4) Cookies

5) Contacting Us

6) Use of Customer Data for Direct Advertising

7) Data Processing for Order Handling

8) Web Analytics Services

9) Retargeting/Remarketing and Conversion Tracking

10) Site Functionality

11) Tools and Miscellaneous

12) Rights of the Data Subject

13) Duration of Storage of Personal Data

Country/region

Language