Shipping policy
Shipping & Delivery
We ship your order quickly, securely and reliably with our shipping partner DHL.
Shipping Areas
We currently deliver to Germany, Austria, France, the Netherlands, Spain and Switzerland.
Shipping Costs & Delivery Times
Germany
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Shipping costs: €5.90
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Delivery time: 2–3 business days
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Free shipping for orders over €150
Austria
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Shipping costs: €7.90
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Delivery time: 3–4 business days
Spain, France & Netherlands
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Shipping costs: €9.90
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Delivery time: 5–7 business days
Switzerland
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Shipping costs: €19.90
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Delivery time: 4–5 business days
Shipping Service Provider
Shipping is carried out exclusively with DHL – both nationally and internationally.
Note on Delivery Delays
Please note: During periods of high demand, especially during product drops or special promotions, occasional shipping delays may occur. In such cases, we kindly ask for your understanding and assure you that we process every order as quickly as possible.
Note for Customers from Switzerland
For deliveries to Switzerland, import duties, taxes and fees may apply. These are not included in the product price or the shipping costs and must, if applicable, be paid separately by the recipient.
Shipment Tracking
As soon as your order leaves our warehouse, you will automatically receive an e-mail with a tracking link that allows you to check the shipping status at any time.
Delivery to Parcel Stations
Within Germany, delivery to DHL Packstations is also possible. Please make sure to provide your Post number and the Packstation address correctly during the order process.
Returns & Non-Delivery
If a shipment cannot be delivered due to incorrect information or refusal of acceptance, we reserve the right to charge the return costs as well as any new shipping costs incurred.
Shipping Days
Monday to Friday (excluding public holidays).